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Evolve

TRANSFORM YOUR BUSINESS

Engage Your Customers

ENGAGE

Data is transforming the customer and sales experience. Customers can, and usually do, educate themselves on a product service before engaging with a business. And customers expect those interactions to happen when and where they want.

 

Data also provides organisations with vast opportunities to deliver customer-centric experiences - but analysing and making data actionable can be a major challenge. 

 

Smart cloud technologies can harness the power of data to transform customer experiences and sales  processes. 

 

We provide intelligent cloud solutions that help you turn your data into personalised customer experiences and connected sales processes - increasing sales productivity, customer aquisition and loyalty.

Increase sales productivity

  • Automate and connect tasks within a sales process, with Dynamics 365, so your staff can make faster,  better-informed decisions and take next best action with your customer.

  • Easily organise and share customer information in real-time with Office 365 and Dynamics 365.

  • Support end-to-end customer service using any device from anywhere.

Improve customer acquisition and loyalty

  • Get the FULL picture with Dynamics 365, including information about buying history, preferences and channel interaction,  enhancing personal engagement and increase profit per transaction

  • Identify actionable customer opportunities with Dynamics 365 predicting what customers want,  proactively discovering new sales opportunities and resolving issues.

  • Develop long lasting relationships with personalised, proactive  and predictive experiences from sales  and marketing through to operations and field service with Dynamics 365 and Azure.

  • Engage customers anywhere from any device with familiar Office 365 apps and Dynamics 365

Keep customer data private and safe

  •  Secure Sensitive customer information with integrated security and compliance features in Office 365.

  •  Rely on built in security in Dynamics 365

  •  Meet technology compliance standards  with Azure and Office 365.

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